Free Delivery on Orders over £50   Free Returns Service   Instant Credit Account
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Free Delivery on Orders Over £50

Personalisation SKUs

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Product Information
Standard Delivery £4.95  FREE - spend over £50

Standard delivery is free over £50 (ex.Vat) on all orders delivered to UK mainland.
A delivery change of £4.95 (ex.Vat) will be added to orders under £50 (ex Vat).

Northern Ireland £9.95  FREE - spend over £200
A delivery change of £9.95 (ex.VAT) will be added to orders under £200 ex Vat.
This includes the following postcodes: BT
 
UK Offshore Islands £12.95 FREE - spend over £200
A delivery change of £12.95 (ex.VAT) will be added to orders under £200 ex Vat.
This includes the following postcodes: HS, IV41-IV49, IV51, IV55, IV56,KA27-KA28, KW15-KW17,
PA20,PA41-PA49,PA60-PA78, PH42-PH44, ZE, IM, GY, JE
 
 
 
Delivery Information
Standard deliveries are made Monday to Friday between business hours, for weekend or timed
deliveries please contact a member of our team.

Each product displays an estimated lead time at point of sale and you will also get a further estimated
order arrival time when you go to check out. If you need any further information please contact us and a
member of the team will be more than happy to help.
 
All orders are sent out complete to help reduce our carbon footprint and to prevent waste from
excess packaging, if your order needs to be split please contact a member of our team.

Bespoke print orders have a lead time of 7-10 working days, in order to keep the high levels of
service and speedy turn around orders for this service are classed as a separate order to standard
stock orders.
 
Still have a question?
The Safetec team is always here to help, if you would like to speak to someone please contact us
and we will happily answer your question.

We set the standards when it comes to direct selling, with our Free Delivery options and our Free Returns Collection Service on any item for any reason. This ensures the only thing you pay for is the products you purchase.

What do I do, if I order something and it is for any reason not quite right?
For peace of mind we offer a 30 day money back guarantee on all stock items, so if something does not fit or for some reason you are not 100% happy let us know within 30 days and we will arrange collection of the goods for a full credit or exchange. All we ask is that the product is unspoilt and with it's original packaging.

I am missing an item or something is damaged, what do I do?
In the rare and unfortunate event of there being damage or a shortage upon delivery, contact customer services on 0345 500 6060 so we can sort the problem and send replacements.

Return Procedure

  1. You will need your delivery note number and the details of the items to be returned.
  2. Phone customer services on 0345 500 6060 or email sales@safetecdirect.co.uk
  3. We will issue a returns number and immediately arrange for collection of the items.
  4. Return the item in its original condition, including any packaging and make sure it's safely and securely packed into another outer box so it is not defaced or damaged in any way.
  5. We will then despatch a replacement from our distribution centre or process a refund as appropriate on inspection of the returned goods.
  6. Refunds will be processed with 7 days of return.

Please contact our customer service department on 0345 500 6060 for any further details

Thank you. Your quote request has been successfully sent to us and we will contact you shortly.

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